Privacy Policy

Privacy Policy for Pine

Pine Services (“Pine,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, services, SMS messaging, or other related features.

1. Information We Collect

We may collect the following types of information:

Account Information: such as your name, email address, username, or other information you provide when creating an account or contacting us.

Mobile Number: if you opt in to receive SMS messages from Pine Services.

Service Information: details related to requests, listings, transactions, conversations, preferences, or other activity within Pine Services.

Usage Information: such as pages visited, device type, browser type, IP address, and interactions with our platform.

Communications: messages, support requests, feedback, or other information you send to us.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve Pine Services.

Match users with relevant services, providers, or opportunities.

Send account, service, support, or transaction-related communications.

Send SMS messages if you have opted in.

Respond to questions, requests, or customer support inquiries.

Improve safety, prevent fraud, and enforce our terms.

Analyze usage and improve the user experience.

3. SMS Messaging

By providing your mobile number and opting in, you agree to receive SMS messages from Pine Services. These messages may include service updates, account notifications, confirmations, reminders, marketplace-related communications, or other relevant messages.

Message frequency may vary depending on your activity, requests, and use of Pine Services.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us.

4. Non-Sharing of Mobile Numbers

Pine Services does not sell, rent, trade, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

Mobile numbers may only be used as necessary to provide Pine Services, deliver SMS messages you have opted in to receive, comply with legal obligations, protect our rights, or operate the service through trusted service providers who are required to protect your information.

5. How We Share Information

We may share limited information with:

Service providers who help us operate Pine Services, such as hosting, analytics, communications, SMS delivery, customer support, or payment processing providers.

Legal or safety authorities if required by law, legal process, or to protect the rights, safety, or security of Pine Services, our users, or others.

Business transfers in connection with a merger, acquisition, financing, restructuring, or sale of assets.

We do not sell your personal information.

6. Mobile Opt-in Disclosure

By signing up, you agree to receive recurring text messages from Pine Services. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to provide Pine Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain platform security.

9. Your Choices

Depending on your location and applicable law, you may have the right to:

Access the personal information we have about you.

Request correction or deletion of your information.

Opt out of certain communications.

Withdraw SMS consent by replying STOP.

Contact us with privacy-related questions.

To make a request, contact us at kevin.song200@gmail.com

10. Children’s Privacy

Pine Services is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

11. Third-Party Services

Pine Services may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or policies of those third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by posting the updated policy on our website or through other appropriate means. The updated policy will be effective as of the date listed above.